Fireside Chat: Employer Expectations of Value in a Pandemic-Adaptive World

About This Session


Elizabeth Mitchell, president and CEO of the Pacific Business Group on Health, will join ACHP senior advisor George Isham in conversation about what employers expect from health plans as they address the impacts of COVID-19 on their businesses. They will explore priorities for recovery and opportunities to accelerate innovation that leads to better health, higher productivity of the workforce and more effective cost management. 


George Isham, MD

Senior Advisor

Company/Employment: ACHP

Bio: Dr. Isham is currently Senior Fellow at the HealthPartners Institute in Minneapolis, Minnesota. From 2012 to 2018, Dr. Isham served as a senior advisor to the board of directors and the senior management team of HealthPartners, and from 1993 until 2012, Dr. Isham served as HealthPartners' Medical Director and Chief Health Officer, reporting to the CEO, and responsible for quality of care and health and health care improvement. Dr. Isham is also currently a Senior Advisor to the Alliance of Community Health Plans (ACHP).Dr. Isham is additionally a member of the advisory board of the Center for Health Economics and Policy, a unit of FTI consulting. Dr. Isham is an elected member of the National Academy of Medicine (NAM) and was designated as a National Associate of the Institute of Medicine in 2003 recognition of his contribution to its work. He has chaired the National Academies of Science Engineering and Medicine’s (NASEM) Roundtable on Population Health Improvement and the Roundtable on Health Literacy He has chaired, served on and been a reviewer for a number of consensus committee reports, and participated in a number of National Academies’ workshops. His work at the National Academies has focused on quality of health care and public health. Dr. Isham earned his Bachelor of Arts Degree in Zoology and Master of Science in Preventive Medicine/Administrative Medicine from the University of Wisconsin, Madison and his Doctor of Medicine from the University of Illinois in Chicago. He completed his internship and residency in internal medicine at the University of Wisconsin Hospital and Clinics in Madison, Wisconsin.

Elizabeth Mitchell

President and Chief Executive Officer

Company/Employment: Pacific Business Group on Health

Bio: Elizabeth Mitchell is President and CEO of the Pacific Business Group on Health (PBGH). PBGH is a 501c (3) non-profit organization focused on improving health outcomes, experience and affordability for consumers and purchasers across the United States. PBGH represents 40 of the largest public and private purchasers of health care services in the country who collectively spend $100 billion on health care annually for 15 million employees and their families. As leader of PBGH, Mitchell advances the organization’s strategic focus areas of redesigning care delivery, driving affordability and optimizing health care markets, leveraging her extensive experience working with health care purchasers, providers, policymakers and payers to improve health care quality and cost. Mitchell previously served as Senior Vice President for Healthcare and Community Health Transformation at Blue Shield of California, during which time she designed Blue Shield’s strategy for transforming practice, payment and community health. Mitchell also served as the President and CEO of the Network for Regional Healthcare Improvement (NRHI), a network of regional quality improvement and measurement organizations; as CEO of Maine’s business coalition on health (the Maine Health Management Coalition); within an integrated delivery system (MaineHealth); and was elected to the Maine State Legislature, serving as a state representative. Mitchell served as Vice Chairperson of the U.S. Department of Health & Human Services Physician-Focused Payment Model Technical Advisory Committee and was a board and executive committee member of the National Quality Forum (NQF). Mitchell holds a degree in religion from Reed College and studied social policy at the London School of Economics.